Thank you for shopping in My Arthole

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Firstly I hope you are satisfied with your purchase but if for some reason you are not I do offer refund within the first 14 days of your purchase. If 14 days have passed since your purchase, refunds will not be available.

 

To be eligible for a refund the item must be in the same condition that you received it.

 

​​Once your return is received and inspected, I will send you an email to notify you that I have received your returned item. I will also notify you of the approval or rejection of your refund.

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If approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days.

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Late or missing refunds

• If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.

 

Shipping

• Please contact me at : info@myarthole.com requesting a return address to which to send your returning item

• You will be responsible for paying for your own shipping costs for returning your item.

• Shipping costs are non-refundable. 

• Depending on where you live, the time it takes for your item to arrive may vary.

• I cannot guarantee that I will receive your returned item. Please ensure you use the most appropriate and secure service.